Service Canada Online Services

Service Canada is reaching out to ensure that our community receives important information on how to access benefits. In response to the COVID-19 situation, the government has introduced the new Canada Emergency Response Benefit as part of Canada’s Economic Response Plan (https://www.canada.ca/…/departm…/economic-response-plan.html)

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The Canada Emergency Response Benefit

https://www.canada.ca/…/s…/benefits/ei/cerb-application.html

Provides a taxable benefit of $2,000 a month for up to 4 months to:

– workers who must stop working due to COVID-19 and do not have access to paid leave or other income support.

– workers who are sick, quarantined, or taking care of someone who is sick with COVID-19.

– working parents who must stay home without pay to care for children that are sick or need additional care because of school and daycare closures.

– workers who still have their employment but are not being paid because there is currently not sufficient work and their employer has asked them not to come to work.

– wage earners and self-employed individuals, including contract workers, who would not otherwise be eligible for Employment Insurance.

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Important information for workers who have lost their jobs or are unable to work:

– Workers should continue to apply for Employment Insurance benefits.

https://www.canada.ca/en/services/benefits/ei.html

– Individuals who have already applied for Employment Insurance will be automatically enrolled for the Canada Emergency Response Benefit.

– The Canada Emergency Response Benefit will be accessible through a secure web portal starting in early April. Applicants will also be able to apply via an automated telephone line or via a toll-free number.

– Visit the Canada Revenue Agency website for additional information on how the Canada Emergency Response Benefit will help workers.

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Service Canada can help!

Employment Insurance and Pension applications can be made online at:

https://www.canada.ca/…/corpo…/portfolio/service-canada.html

If an individual that you support requires assistance with one our critical services and benefits they can complete a service request form at: www.canada.ca/service-canada-e-service. Once the service request is submitted, a Service Canada representative will contact the individual within 2 business days at the phone number they indicate.